We're here to help. Reach our team any time.
ClearVPN's support team is available 24/7 to help you with any technical questions, account issues, or billing inquiries. Whether you're troubleshooting a connection problem or need help setting up ClearVPN on a new device, we're just a message away.
The fastest way to get help is through our in-app chat. Open ClearVPN, tap the profile icon, and select 'Help & Support'. Our average response time is under 2 hours for Premium users.
You can also reach us by email. For technical support, write to [email protected]. For billing and account questions, contact [email protected]. For business or partnership inquiries, email [email protected].
Before contacting support, check our FAQ section — many common questions about setup, connection issues, and billing are answered there in detail. ClearVPN also maintains a Help Center at our website with step-by-step guides for every platform.
ClearVPN was created by Ukrainians and operates with a team dedicated to making online privacy accessible to everyone. We take every support request seriously and aim to resolve all issues quickly and thoroughly.
Our community forum is another great resource where ClearVPN users share tips, tricks, and workarounds. Experienced users and ClearVPN staff both participate in the forum daily.
Have a feature request or found a bug? Let us know — your feedback directly shapes the product. Contact our team and we'll get back to you as soon as possible.